For any organization, implementing a CRM system is the biggest challenge, because it brings about developments that are happening on all levels and affect every employee.
And since change is always tricky, no wonder that from 55% to 75% of CRM implementation projects initially fail, according to reports.
Yet, the advantages of surviving this not-so-easy CRM transformation are great, proven experience, and again by various studies and researches.
Here are just a few motivating stats that may encourage you to continue your CRM adoption project further:
• The average ROI for CRM is $8.71 for every dollar spent.
• 82% of top salespeople referred CRM tools as “critical” to their ability to close deals.
• 47% of CRM users said that their CRM had a notable impact on customer retention and customer satisfaction.
Here are 4 tips to make sure that your CRM implementation is a breakthrough.